Support

Retail store management ERP software, which gives your retail businesses a whole new level of control over operations.

The retail industry has undergone a massive change over the years. By the time's e-commerce and online shopping has fuelled the retail revolution, with more and more retailers today adapting to the requirements of modern-day retailing. However, that has not been easy.
Use QRetail - Retail store management ERP software, which gives your retail businesses a whole new level of control over operations. It will allow you to manage both online as well as an offline retail business and give the customers a consistent, best experience across all touchpoints. It also enables the retailers to handle a number of other activities apart from sales activities, such as inventory management, returns and exchanges, track customer performance, encouraging new customers to buy products, and retaining existing customers loyal, etc. And how does it do it? Through its set of powerful features. This article gives you a rundown of all such must-have retail ERP software features, which make the life of a retailer easier:

1) Inventory Management:

Throughout the inventory management functionality of a QRetail, the retailers can regulate the quantity of the catalogue in hand, optimize the inventory levels, control material flows, examine expiry and shelf-life, and many more. Aside from this, the retailers can have a real-time and reliable view of their stock, hence ensuring quick replenishment of their top-selling items, as well as phasing out of low-selling products. Its barcode scanning functionality makes stocktaking and inventory management a quick and perfect exercise.


2) Sales & Analytics:

A QRetail store management software becomes loaded with real-time retail store analytics and reporting through its powerful dashboard of sales and orders. It does decision-making on topics related to sales forecast, targets, interests, product pricing etc. Easier for the retail shop owners, who can also create custom reports that can be consigned for further analysis and used across business functions. It also executes obtaining and examining the store’s sales data possible, within which the retailers can classify the top money-making products, and concentrate energy and resources on them.

3) CRM:

The Customer Relationship Management (CRM) module of a QRetail Store ERP management software provides the retailers with a combined and overall view of their customers, thus enabling them to manage the customers in a personalized manner across all sales channels every single time they buy. The retailers are now aware of the consumers’ purchasing patterns, history, feedback etc., which enables you to identify the most valuable shoppers and serve them accordingly.

4) Warehouse:

The Warehouse management feature allows the retailer shop owners to manage franchises of stores and warehouses and connect them to each other or by a headquarter. It also encourages stores to warehouses responsibility for automated sourcing and distributing warehouses into zones and locators for handling materials management.

5) Vendor & Purchase:

Retailers can determine rules for appropriation, have supplier setups for the same products on the basis of sectors, unless auto-generate a requisition or manually generate it, create purchase approvals across different levels and manage multiple purchase price lists, create a purchase order based on conditions, match purchase orders to receipts and invoice, and have a clear picture of the vendor relationship history – thanks to the QRetail Store management ERP software.

6) Loyalty Management:

In the period of consumerism, buyers prefer to shop at stores that recognize them as faithful customers and provide them special treatment. Recognizing this, it has become necessary for retailers to distinguish and maintain their loyal customers, hence covering the procedure for reliability management. The loyalty management functionality enables retailers to tailor different types of membership programs for their regular buyers, devised in line with the store’s purchasing & promotional plans.

7) Discount Management:

A QRetail Store management ERP software produces retailers with excellent pricing and discount management characteristic, which results in uniformity, error-free work, and satisfied customers. The QRetail software also allows creating purchase and selling prize lists, maintaining their different accounts, facilitates future price planning, promotional management & pricing, real-time pricing updates to the counters, special discounts' & offer schemes, etc.

8) Integration of e-commerce with ERP:

To become an online store is the need of every retailer today. However, managing it could prove to be a herculean task if not integrated with the QRetail Store management ERP software. Web store’s integration with the ERP empowers the retailers to function more efficiently as a business by decreasing data redundancy, operational and inventory expenses, growing productivity, customer fulfillment, creating fiscal reports etc.

9) Employee Management:

The most essential part of a retail store – or any business for that matter – are the people, the employees. Therefore, employee management becomes a critical element of a well-run retail shop. A QRetail store management ERP software enables managing them efficiently by maintaining track of shift scheduling, the number of hours’ employees are working etc. Moreover, the software also assigns sales commissions to employees, enables monitoring who’s working, how long they’re working, how much cash they’ve brought in and how many hours they’ve worked in the current pay time.

10) Retail POS:

Any blog on must-have retail store management software features can’t be complete without the mention of POS system. After all, the essential element of the checkout process and the point of the initial interaction between the retailer and the customer deserves a specific mention. Programmed tasks such as item look-up, price calculation are made possible by POS capabilities such as barcode scanning and receipt printing. Something more, devices such as Cash Drawers, Cashkeeper, scanner and many others have further explained things for the retailers as well as consumers by enhancing the customer experience. With its help, retailers can complete a sales transaction from speeding up the checkout and return lines.

Conclusion:

An effective QRetail store management ERP software helps the retailers to meet all their business needs – right from conducting sales transactions, to handling a number of other activities, from inventory management, employee management, purchase and vendor management, store and warehouse management, returns and exchanges, to tracking customer behaviour. One such powerful retail software is QRetail- Retail Management Software, which serves the needs of the entire retail value chain. Contact us to know more about it. You can also write to us at enquiries@qepos.co.uk.